Frequently Asked Questions
​What services does The Track House provide?
The Track House specialises in a wide variety of bespoke made-to-measure blinds and curtains, offering customised solutions for every space. We also supply a wide selection of designer fabrics, curtain poles and accessories. An upholstery service is also available.
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Do you offer a measuring and installation service?
Yes. We provide a professional measuring and fitting service to ensure your blinds and curtains are made and installed perfectly.
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Do you offer home visits?
Yes, we offer home visits for measuring, design advice, and product recommendations. During a visit, our specialist will assess your windows, discuss suitable fabric and hardware options, and guide you through the best solutions for your space.
Home visits can be booked by telephone or email, and we will arrange a time that works for you.
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How can I contact you?
Email: info@trackhouse.co.uk
Telephone: 01608 682001
What are your opening times?
Monday to Thursday: 9.30am - 4pm.
Friday: 9.30am - 2pm.
First Saturday of the month only: 10am - 2pm.
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If you can't make it during our regular opening hours, please call for an appointment.
Which designer fabric brands do you stock?
We stock fabrics from a wide range of leading designers. If you’re looking for something specific, our team can help source it or recommend suitable alternatives. You may can view a list of our fabric suppliers on our website here: www.trackhouse.co.uk/suppliers
Can I order fabric only, without having curtains or blinds made?
Absolutely. Many customers purchase fabric by the metre for upholstery, crafting, or DIY projects.
How does the custom curtain and blind process work?
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Consultation – Visit our showroom or contact us to discuss your project.
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Fabric selection – Browse hundreds of designer fabrics.
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Production – Our skilled team handcrafts your order.
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Installation (optional) – Professional fitting ensures a perfect finish.
Do you sell curtain poles and tracks?​
Yes, we offer a comprehensive range of curtain poles, tracks, and accessories, suitable for everything from lightweight voiles to heavy interlined curtains.
Is there a showroom I can visit?
​Yes there is!
Pop in and see us at:
The Track House
24 Blackwell Business Park,
Blackwell,
Shipston-on-Stour, CV36 4PE
You can view fabrics, compare pole systems, and receive friendly in-person advice.
How long do bespoke curtains and blinds take to make?
Lead times typically range from 2–6 weeks, depending on fabric choice and order size. We’ll confirm an estimated completion date when you place your order.
Do you offer alterations or repairs?
Yes, we can alter or repair existing curtains and blinds where possible. Please contact us to discuss your requirements.
What is The Curtain Emporium?
The Curtain Emporium is our sister site, specialising in second-hand and pre-loved curtains. It’s ideal for finding high-quality curtains at affordable prices or rehoming your own curtains.
Can I sell my old curtains to The Curtain Emporium?
Yes. Suitable second-hand curtains can be submitted for resale. Please visit the website at www.curtain-emporium.com for submission guidelines.
Do you offer delivery?
Yes, we offer nationwide delivery on fabrics, poles, and custom-made products. Delivery options and pricing are dependent on your order and you will be appraised of these at the time of purchase.
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What payment methods do you accept?
We accept major credit/debit cards and, where appropriate, bank transfer for bespoke orders.
Can I order samples?
Yes. Fabric samples are available so you can assess colour, texture, and suitability at home before ordering.
How can I get a quote?
You can request a quote via telephone, email, or our online enquiry form. Provide measurements, fabric choices, and any additional details to receive an accurate estimate. Please visit www.trackhouse.co.uk for more information.
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